"Totally agree. It is impossible for staff to identify the self-excluded from what may be hundreds of pictures in an album."

"What Self Exclusion?
I went and stupidly blew over $200 in two weeks at a small country town at their RSL club, after finally losing $400 in one hit on machines that would not even give so much as a small payout, and naturally being quite annoyed, especially with myself for being so stupid, but also with the venue operaters who have these machines wound up so tight all you can do is lose, I decided enough was enough, I had read about self exclusion on here and decided to do it.
I walked up to the cashiers counter and grumpily stated that I wanted to be banned from the place, I had had enough.
One staff member looked at the other and said with a laugh, "Gee what do we do here"
He then said "I think there is a form somewhere that they sign, do you know where they are?"
They then handed me a Gamblers Help information sheet, that was all.
No self exclusion form to sign, just two people who got back to doing what they wanted to do, yakking with friends.
So I can still go into this venue, still lose my money, and I know I will because I was not given any help, and I would gladly name this venue if it were allowed on here.
You can also go into this venue, not sign in, they will not ask you for a temporary members ticket if you somehow get a payout, and you have to wonder, even if you did get self excluded, with no enforcement available on payouts, what is to stop people going back anyhow?
Im just another mug who is addicted to these things and wont ever change because as shown here, the venues are not interested in getting you stopped, let alone helped."