50 Poker Machines
871-891 Ferntree Gully Road, Wheelers Hill 3150 Tel: 9560 8922
City of Monash.
Licensed to Tabcorp.
Venue Website
2006 VCGR Community Benefit Statement 1st Report
2006 VCGR Community Benefit Statement 2nd Report
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $5,319,461 at $106,389 per pokie
2006/07 pokie losses were $4,807,066 at $96,141 per pokie
2007/08 pokie losses were $5,290,102 at $105,802 per pokie
2008/09 pokie losses were $5,350,912 at $107,018 per pokie

23 March 2008 Inspection Notes:

'Cannot Win' talker signs
6 were placed too high so as not to be visible from video play face.

Visibility of ATM from Gaming Room
3 ATM machines were installed. One was out of order. As soon as a player steps aside or turns around from the Cash Express group of six pokies, the ATM was visible.

Distance of ATM from nearest pokie
20 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
9

Eating in Gaming Room
Yes. Snack menu available. Service Monday-Thursday from 1-3 and 5-9. Friday to Sunday from 12-9.

Coffee / Tea service in Gaming Room
Yes

Visibility from Bistro Area
The gaming area has it's own service. The main restaurants are on another floor.

Kid's Play Area
Yes.

Do not leave children in vehicle signs/notices
Placed on both entrances to the gaming room.

General Comments
The gaming room is called the "Hilltop Bar and Smokers Lounge". The drapes were partially drawn. The gaming room is clearly visible from the back car park. It is located on the lower floor of the building and not visible from the main street.
The advertising on Ferntree Gully Road promotes the opening hours of 10AM to 6AM which one assumes relates to the poker machine operations.
The City of Monash adopted a gaming policy in 2001. You can read this document here. On page 7 certain measures are stated "To ensure a safe environment for gaming activities and the provision of meaningful information for gamblers." This includes "Tea and coffee to be provided in an informal area adjacent to the gaming room/s, to encourage patrons to take a break from gaming activities."
The City of Monash also created a helpful web page.

17 May 2008 Inspection Notes:

'Cannot Win' talker signs
13 signs were placed on the top box. 15 signs intersected some portion of the animated reels. The balance were placed on the EGM but above the animated reel.

Visibility of ATM from Pokie Room
2 ATM machines were installed. ATM visible from the Cash Express group of pokies.

Visible posting of availability of Self-Exclusion facility
VCGR page posted with paragraph referring to self exclusion.

Number of Player Information Posters
7 counted. Inconsistency with previous inspected noted.

Coffee / Tea service in Pokie Room
Yes. Observed lady drinking coffee while gambling at her pokie.

Visibility from Bistro Area
The gaming area has it's own service. The main restaurants are on another floor.

External Clock on wall?
Yes. Behind cashier.

Posters in Pokie Room
Deal or No Deal talker on table. 2 x large posters promoting outside smoking. Other 7 posters promoted pokie gambling. Grocery Grab every Wednesday.

General Comments
Watched a child (age 12-14?) go through pokie room on his way to bistro. He was fetching the cane of an elderly person in his group. There is another entrance to the bistro that does not require transit through the pokie room but this group did not use it.

14 June 2008 Inspection Notes:

'Cannot Win' talker signs
The signs on the 6 pokies comprising the 'Money Chimes' bank of machines were all placed on the top box.

Web Page Inspection - 29 March 2009

Reproduced below is the menu targeted at children:

KIDS 7.50 (12 and under)
Battered Flake *
Chicken Nuggets *
Cheese Burger *
Hot Dog with cheese *
Grilled chicken tenders *

* Kids meals served with your choice of chips,
salad, rice or vegetables.

Spaghetti Bolognaise

6 April 2009 Inspection

Regulation 17 talker signs
Signs fixed so bottom is opposite the credit line except for 3 signs where it is fixed against the animated reels. New pokie called KIng of the Bees made by Konami where the animated reels are placed higher on the pokie.

Visibility of ATM from Pokie Room
2 ATM machines as before. ATM visible from the Cash Express group of pokies.

Visible promotion of self exclusion facilities
None.

Number of posters on walls
7 plus 1 out of date poster.

Sights and sounds of pokies in the eating area
Eating area is upstairs.

Child play area
Yes. Extra Play machine installed in the play area.

Gambler's Help notice / cards in toilet
1 poster with cards

Posters on pokie area.
Red Baron pokie poster promotes: "Win 15 Free Games & Choose Your Mission".
6 x pokies. 2 x Easter Eggstravaganza. 1 x Jackpot. 1 x Jackpot behind bar. 2 x Footy show.

Comments
Watched a lady from 4:42PM to 4:45PM lose $100.00 on pokie #31 - Big Red.
The "Smokers Lounge" promoted on the sign is the name of the pokies room.