79 Poker Machines
Cnr Springvale & Ferntree Gully Road, Mulgrave 3170 Tel: 9560 8400
City of Monash.
Licensed to Tabcorp.
Hotel Website
ALE 2011 Property Valuation - $17,200,000
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement
VCGR Determination December 2007

Pokie Loss History
2005/06 pokie losses were $13,709,283 at $133,100 per pokie
2006/07 pokie losses were $14,158,801 at $137,464 per pokie
2007/08 pokie losses were $14,402,372 at $182,309 per pokie
2008/09 pokie losses were $14,031,243 at $177,610 per pokie
2009/10 pokie losses were $14,157,049 at $179,203 per pokie
2010/11 pokie losses were $14,142,301 at $179,016 per pokie

23 March 2008 Inspection Notes:

'Cannot Win' talker signs
No signs were placed too high so as not to be visible from video play face.

Visibility of ATM from "The Bullions" Gaming Room
There are two ATM machines. The machine in the main entry is shielded by a screen but the sign atop the machine is not. The ATM in the area next to the Village Feast bistro is not visible from any pokie.

Distance of ATM from nearest pokie
18 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
Six

Eating in Gaming Room
Yes. Food was being wheeled around by staff to the players at their pokies. Observed people eating while gambling at their pokies. Snack menu posted.

Coffee / Tea service in Gaming Room
Yes

Visibility from Bistro Area
Limited from the Village Feast. However there is a large circular dining area common to the gaming room and other bars. The gaming room is visible from this area

Kid's Play Area
Yes. Located at far end of Village Feast bistro. Website promotes Kid's Club and Kid's Parties.

Do not leave children in vehicle signs/notices
At all entrances. See picture of sign on tree

17 May 2008 Inspection Notes:

'Cannot Win' talker signs
Signs on pokies 13, 14, 20, 66, 67 and 68 were placed on the top box. Pokies 11, 44, 45 and 56, showed remnants of better placement. All remaining signs were placed visibly from video play face.

Visibility of ATM from "The Bullions" Gaming Room
The back machine in the main entry is visible from pokie #28.

Number of Player Information Posters
7

Eating in Gaming Room
Despite food service being available in venues immediately out side the pokie, there was also food service inside this pokie room. Table and 4 chairs set up in middle of room. Other table and chairs set up near cashier.

Coffee / Tea service in Gaming Room
Yes. Freestanding poster on bar states "Free Free Free Cappuccinos Cafe Latte & Hot Chocolate When Playing Our Machines All Day Every Day In The Gaming Room "Ask Our Friendly Staff""

Visibility from Bistro Area
Limited from the Village Feast. However there is a large circular dining area common to the gaming room and other bars. The gaming room is visible from this area

Kid's Play Area
Yes. Hooley Dooleys coming 3 July.

Posters in Gaming Areas
2 posters for musical acts coming to the hotel. 7 posters for promoting pokie gaming. 1 poster for KENO. 1 poster regarding smoking areas. Visible on exit were A3 size posters for "Village Feast Senior Lunch All You Can Eat and a "Seniors Day Out".

General Comments
The venue is located across the street from a Centro shopping mall

14 June 2008 Inspection Notes:

'Cannot Win' talker signs
Signs on pokies 13, 14, 20, 66, 67 and 68 that had been placed on the top box were moved. The sign on pokie #28 was placed well to the rear of the machine.

Visibility of ATM from "The Bullions" Gaming Room
To obscure visibility, a portable sign promoting functions at the hotel had been placed in the window between the ATM and the pokie room. This observation relates to the ATM placed in the 'main' entrance between the pokie room and the sports bar.

Web Site Inspection 29 March 2009

Reproduced below is the menu targeted at children:

Kids Meals $8.50
Children under 12 only
Includes a glass of soft drink
Mini chicken parmagiana - Napoli sauce, ham and cheese served with chips
Hawaiian Pizza - Ham, pineapple and cheese
Spaghetti Bolognese
Fish and Chips
Chicken Nuggets and chips
Cheese Burger - Meat patti, cheese, lettuce, tomato amd mayo

Reproduced below is the Kids Party promotion:

$11.95 per child includes:
1yo - 12yo
*Lolly bags & helium balloons.
*Platters of hot food & fairy bread
*Ice cream birthday cake
*endless soft drink
*Use of the play area & Playstations
* A host for the duration of the party

4 April 2009 Inspection Notes:

Regulation 17 talker signs
Many signs opposite the animated reels. Some were placed to the rear of the pokie

Visibility of ATM from "The Bullions" Gaming Room
No cards on ATM between pokie room and the eating area. A regulation 17 sign was affixed to the ATM.
The venue has placed a black partition and a banner in the area where the ATM is located between the car park entrance and the sports bar. This stops vision.
It is noteworthy that the 2 ATMs are placed on either side of the pokies area but not near the TAB nor in the sports bar.

Number of Player Information Posters
7

Eating in Gaming Room
Despite food service being available in venues immediately out side the pokie, there was also food service inside this pokie room. Table and 4 chairs set up in middle of room. Other table and chairs set up near cashier.

Visibility from Bistro Area
Limited from the Village Feast. However there is a large circular dining area common to the gaming room and other bars. The gaming room is visible from this area

Kid's Play Area
Over 15 children in line for eating area. The queue was so long it extended nearly to pokie room entrance. As pokie room has no solid walls, children in line were observed looking into the lights of the pokies.
Winner Every Time machine in the child play area.
Picked up flyers for Kids Club V.I.P. Nights. Also Ancient Battle for 25 April which is a kick boxing fight. No mention on flyer whether it was suitable for children or not.
Upon entry to eating area entrance; promoting Powerpuff Girls poster for 9 April.

Gambler's Help Poster/Cards in toilet
2 posters but no cards in pokie room
No poster or cards in sport's bar.
1 poster but no cards in TAB toilet.

Posters in Gaming Areas
KENO display on every table in pokies area.
In the entry area were 2 x Wild Cash Platinum posters promoting $4500 - $5000 posters. Club KENO freestanding poster. 2 x Easter Eggstravaganza. 2 x pokies. Babba (Abba impersonators), Smoking Area and KENO.

24 July 2011 Inspection Notes:

Encouraging presence of children
Remains extensively promoted on venue exterior.
Large display for Kids Shows immediately outside pokie room with large TV set scrolling kids events. This located near the end of the queue area for the meals room.
The Village Green has a Kids Club.