40 Poker Machines
186 Nathan Street, Aitkenvale 4814 Tel: 4772 9777
Townsville City Council
HLG Valuation - $12.70 million
Hotel Website
Hotel Liquor License

3 August 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
2 x poster by cashier but cards obscured by free standing KENO display.
Poster, pamphlets and cards by cashier.
Nothing by either change machine (there are 2)

Visibility of ATM from Pokie room.
Located at entrance to pokies/bistro.

Distance of ATM from nearest pokie
12 paces.

Responsible gambling posters or cards near ATM
Poster but no cards.

Clocks on walls
2.

Coffee / Tea service in Pokie Room
Yes. In corner of room by itself.

Pokie sounds and vision into bistro area.
Dividers are constructed so that they do not reach the ceiling at the entrance ways. Otherwise there is a wall between the bistro and the pokies area.
Top of pokie Outback Jack is visible in the eating area and all the way to the outdoor child area.
2 x KENO TV monitors. Flashing light KENO and greatest grand final KENO promotions placed in bistro by the pokie area. KENO kits placed on the tables settings near the bar.

Kid's Play Area and promotion
Located in back portion which is shared with the delivery area for the attached liquor retailing. Sony Playstation area not visible from inside the bistro. To supervise, parents must sit outside.
Stacker, Win 'n' Grin and chocolate factory coin operated machines are installed immediately inside the eating area from the play area.

Gambler's Help notice/cards in toilet
2 empty frames in bistro toilet. 1 poster in pokie room toilet but no cards.

Description of Talker signs on the pokies
One talker described a promotion called "Lucky Machine". Play Friday 1:30 - 2:30 Ask staff for details. See picture.
Consideration of this advertisement, placed on a pokie itself should be given in the light of Practice 6.5 of the Queensland Responsible Gambling Advertising & Promotions Guideline wherein it provides:

"Luck should not be used in advertising or promotion in a manner that implies winning is a probable or likely outcome."

It seems that the rules of Lucky Machine do not offend these guidelines while it could be argued that the advertisement of itself might. Asked cashier attendant to explain "Lucky Machine". Every machine had a number and all numbers go into a draw. Every 15 minutes during the nominated period there's a draw and a cash prize. If its not won then the prize is rolled over to the end of the hour. Gamblers must be setaed at a pokie and have credits on that pokie.

There were also talkers for Roll The Dice and Black Jack with time for play listed for a total of 10 talkers for Tom's promotions. Other talkers were 1 x Kids eat Free, 6 x Beer, and 4 x food at the venue.

Posters in Pokie Room that promote non-gambling activities available in the venue
Large plaque titled "Tom's Promotions" with events for each day.

General Comments.
KENO terminal is the cashier for the pokie area. Located on a section of the bar that extends across the very large eating area.