103 Poker Machines
Cnr Stud & Wellington Road, Rowville, 3178 Tel: 9764 4488
City of Knox
Licensed to Tattersall's.
Hotel Website
ALE 2008 Property Valuation - $18,690,000
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $13,355,552 at $129,666 per pokie
2006/07 pokie losses were $12,545,837 at $121,804 per pokie
2007/08 pokie losses were $14,171,874 at $137,591 per pokie
2008/09 pokie losses were $15,388,320 at $149,401 per pokie

23 March 2008 Inspection Notes:

'Cannot Win' talker signs
Over 80 were placed too high so as not to be visible from video play face. The lower edge of these talkers were placed above the top of the video play face.

Visibility of ATM from Gaming Room
Yes. There are two ATMs. One is in the main entrance. Both are visible.

Distance of ATM from nearest pokie
13 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
7

Eating in Gaming Room
Yes. Talkers called "Gaming Lounge Snack Menu" states that snacks are available 20 hours a day or until sold out.

Coffee / Tea service in Gaming Room
Yes. Coffee menu talkers on mantle piece in gaming room

Visibility from Family Bistro Area
Limited.

Kid's Play Area
Not observed. Web site promotes showing Shrek 3 during March holidays

Do not leave children in vehicle signs/notices
Posted at main entrance.

General Comments
Gaming lounge called "Players Edge". Does this imply that gamblers have some advantage? Bistro called "Family Bistro". The website promotes the hotel as "The Premier Family Entertainment Complex". Monday and Tuesday are promoted as "Lucky Machine Draw" between 5 and 6 PM where gamblers can win a meal voucher.
Shrek 3 live show coming on 27 March for 2 shows.

22 June 2008 Inspection Notes:

'Cannot Win' talker signs
No signs were placed opposite the animated reel. All signs were placed so that their bottom edge was at the credit line or above. The sign on pokie #10 had fallen down. The signs on pokies # 99 -103 were placed to the rear of the pokie. Signs on the following pokies were placed on the top box and not on the pokie itself; 6, 8, 9, 15, 17, 19, 22, 33-40, 42, 61, and 90-92.

Visible posting of availability of Self-Exclusion facility
None. No VCGR blue sheet.

Number of Player Information Posters
9

Eating in Gaming Room
Yes. Talkers called "Gaming Lounge Snack Menu" states that snacks are available "20 hours a day or until sold out".

Coffee / Tea service in Gaming Room
Yes. Gambler seated at pokie #86 was drinking coffee while gambling at his pokie.

Visibility from Family Bistro Area
If door between "rest area" and pokies room were solid and not glass, then vision and sound would be excluded from this entrance to the bistro.

Kid's Play Area
Not observed. Children were playing in the inner foyer area between the bistro and the pokie room.

Non-gaming posters in pokies room
Free Fuel Frenzy poster greets entrants to pokies room along with a freestanding KENO poster. If the visitor turns left there is a poster "What's On at The Stamford". The events promoted are Lucky Machine Draw, Bingo / Lucky Machine and Party Night with jackpot draws. These are all events which promote more gambling. There was a non-lit posters promoting Salsa Night. 10 lit posters in total. 1 lit poster is the Tattersall's Set A Limit poster.

General Comments
There was a small card promoting Flanagan's in the 'rest area' and on the mantle. A card was collected. In the inner foyer area common to the bistro and the pokies room was a poster for Guitar Hero.

13 March 2009 Inspection Notes:

'Cannot Win' talker signs
20 signs were placed on the top box. Pokie #24 had no sign. The bottom edge of 2 signs intersected with the animated reels. The bottom edge of the remainder of the signs were set at the credit line.

Visible posting of availability of Self-Exclusion facility
None.

Number of Player Information Posters
8 observed.

Eating in Gaming Room
Yes.

Coffee / Tea service in Gaming Room
Yes. Gambler seated at pokie #86 was drinking coffee while gambling at his pokie.

Visibility from Family Bistro Area
If door between "rest area" and pokies room were solid and not glass, then vision and sound would be excluded from this entrance to the bistro.
KENO screen in bistro.

Gambler's Help notice/cards in toilet
2 x posters. No cards.

Kid's Play Area
The play area is in a corner of the bistro. It has a glass wall. Because there is limited visibility of children in the play area; children are 'supervised' by means of 2 x video monitors in the eating area. Toy Soldier and Chocolate Factory coin operated games are installed in the play area. During inspection observed about 6 very small children playing. No parents were in the actual area. The camera angle is from near the ceiling. Children inside the play equipment are not visible.

Non-gaming posters in pokies room
11 posters were all gambling orientated. Poster suggested bringing a voucher or becoming a member. Table talkers were for KENO or alcohol.