70 Poker Machines
Cnr Hall & Cadles Roads, Carrum Downs 3201 Tel: 9788 9900
City of Frankston.
Licensed to Tattersall's.
Hotel Website
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $9,547,570 at $136,394 per pokie
2006/07 pokie losses were $9,648,214 at $137,832 per pokie
2007/08 pokie losses were $10,886,882 at $155,527 per pokie
2008/09 pokie losses were $11,153,088 at $159,330 per pokie

10 April 2008 Inspection Notes:

'Cannot Win' talker signs
11 signs are placed to partially intersect with the viewing plane of the animated reels. Did not record the positions of the balance of the signs.

Visibility of ATM from Gaming Room
Yes. The 'stained' glass shield built to surround does not block vision and the shape of the ATM is visible. It can be seen from pokies 34, 35, 40 and 47.

Distance of ATM from nearest pokie
19 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
5

Eating in Gaming Room
Yes. Free standing display on bar. Menu fixed to wall of gaming room.

Coffee / Tea service in Gaming Room
Yes. Watched gambler being served coffee while gambling at pokie #50.

Visibility from Bistro Area
The area next to the gaming room is called Dunes and offers wood fired pizza. The entranceways between these rooms are wide open allowing the pokies to be both seen and heard. There are no doors.

Kid's Play Area
Two areas. One is a room called 'Grommets'. It has a door. Inside there are video games and what looks like a party function room. When leaving Grommets, the open entrance to the gaming room is immediately in front.
The other play area is outside. The entrance is adjacent to the gaming area. A claw machine called "Win and Grin" is installed in the entrance to the play area.There is a large outdoor undercover eating area next to the playground set. In this area is a large poster for "Texas Hold 'Em - Thursday Nights at 7PM".

Do not leave children in vehicle signs/notices
Placed in entrances and on side of building. Did not record placement in car parks.

General Comments
This hotel looks to be recently constructed.
Observed two young children wandering unaccompanied in the Dunes bistro area. Recollection is that they looked into 'Grommets' then opened the door to the play area. They were still in the play area unaccompanied after about 10 minutes.
Around 4:40PM a couple (pregnant wife) came in with their small child. They opened the door and went into the Grommets room with their child and came out. They went to sit in one of the dining booths in the Dunes bistro and seemed to have been told that there was no service. The father then went to the nearest bar which was in the gaming room and bought a beer. The mother and child went to sit in the undercover outside area. The kid played in the play area while the parents sat immediately outside.

12 April 2008 Inspection Notes:

'Cannot Win' talker signs
Re-inspection of sign placement. 8 signs were placed opposite the animated reels.19 signs were placed above the credit line including signs placed on the top box. The balance were at varying places in between. None of these would arguably be visible to the gambler while gambling on the pokie.

Do not leave children in vehicle signs/notices
No signs in the car park themselves. Several on the hotel building itself. One sign by the car park entrance was obscured by plants. Another was stuck on a wooden column in the entrance to the gaming room.

General Comments
A corrugated plastic wall had come loose and fallen down in the undercover sitting area next to the kids' play area.

28 August 2008 Inspection Notes:

Regulation 17 player information talker signs
All opposite reels. Best practice.

Visibility of ATM from Gaming Room
Yes. The 'stained' glass shield built to surround does not block vision and the shape of the ATM remains visible.

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
5

Eating in Gaming Room
Yes. Free standing display on bar. Menu fixed to wall of gaming room. Snack menu also affixed to the wall of the smoking area.

Gambler's Help notice/cards in toilet
Yes with cards in the toilet accessed through the gaming room.
In the toilet next to the ATM there is no poster nor cards.

Clock on wall
There was a digital clock high on a wall in the cashier's area. This wall does not face gambler's when attending at the cashier's area.

Kid's Play Area
The Grommets play area now has a glass door. The claw machine promoting "Win and Grin" is in this area. The pokies room is now more easily visible for children using this facility. There is also a chocolate vending machine.
In the large outdoor undercover eating area next to the playground set the large poster for "Texas Hold 'Em - Thursday Nights at 7PM" remains posted.

Posters in Gaming Room
4 lit signs. 2 large floor standing signs. All promoted gambling.

Web Site Inspection - 28 March 2009

KIDS MENU
For Kids 12 and under / Includes a soft drink 8.00
Chicken Nuggets & Chips
Fish & Chips
Spaghetti Bolognaise or Napoli
Mini Roast of the Day
Ham & Pineapple pizza
Sausages, Bacon & Chips
Frankfurts & Chips
Calamari & Chips
Vegetables or Salad are available as an alternative with each kidís meal (excluding pasta)