Version User Scope of changes
Feb 19 2009, 1:56 AM EST (current) EGM-Watch 4 photos added, 3 photos deleted
Feb 19 2009, 1:48 AM EST EGM-Watch 150 words added

Changes

Key:  Additions   Deletions
Royal Oak Hotel exterior next to petrol stationRoyal Oak Hotel exteriorRoyal Oak Hotel exterior detailRoyal Oak - pokie room entrance33 Poker Machines
Australian Leisure and Hospitality Group Limited
123 O'Connell Street North Adelaide 5006 Tel: 8267 2488
City of Adelaide.
Hotel Website
Hotel License

5 November 2008 Inspection Notes:

Card and Pamphlet groups
Holders with cards placed between every pokie. Also holders at end of central bank of pokies. Another holder on the table in the pokie room. Many of these were placed to the back or on an angle so that visibility was impeded. Observed pokie room staff straightening chairs but did not make any attempt to straighten the holders.

Visibility of ATM from Pokie room.
Yes.
Separated only by a clear glass cabinet. ATM was lit on top enhancing visibility to gamblers

Distance of ATM from nearest pokie
Situated in the pokie room.
12 paces around the cabinet to the nearest pokie.

Visible posting of availability of Self-Barring facility
Poster in entrance and at cashier.

Clocks on walls
2.

Eating in Pokie Room
Availability of snacks posted on chalk menu in pokie room. Morning tea also offered.

Coffee / Tea service in Pokie Room
Yes. Free soft drinks also offered.

Pokie sounds and vision into bistro area.
The pokie room is in its own building at the rear of the hotel, down a laneway and next to the BWS drive through. In this building one can hear and see everything.

Kid's Play Area and promotion
None.

Gambler's Help notice/cards in toilet
Mens - 2 stickers on wall. No cards.

Posters in Pokie Room that promote non-gambling activities available in the venue
Yes. Large poster for live entertainment at the hotel. 1 lit poster for supported charity. Floor poster and a lit poster for pokies.

General Comments.
Restaurant and pub on street was very attractive. A dish served at the restaurant in February 2007 received a good review. Read the full article here.


12 February 2009 Inspection Notes:

Card and Pamphlet groups
One change machine had cards on it. The other did not. It had a poster nearby.
Pamphlets in every corner.
Cards were between every machine. Placed to the front. Best practice.

Visibility of ATM from Pokie room.
As before.

Visible posting of availability of Self-Barring facility
In entrance and at cashier.

Clocks on walls
2.

Eating in Pokie Room
Availability of snacks posted on chalk menu in pokie room. Morning tea also offered.

Coffee / Tea service in Pokie Room
Blackboard offer of free coffee.

Gambler's Help notice/cards in toilet
Mens - 2 stickers on wall. No cards.

Posters in Pokie Room that promote non-gambling activities available in the venue
Promoted the venue and Shogun and Miss Kitty pokies

General Comments.
Would removal of the ATM make this pokie room near best practice?