100 Poker Machines
186 Springvale Road, Glen Waverley 3150 Tel: 9802 6511
City of Monash.
Licensed to Tattersall's.
Hotel Website
ALE 2006 Property Valuation - $10,500,000
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement

23 March 2008 Inspection Notes:

'Cannot Win' talker signs

All talkers were placed so high so as not to be visible from video play face.

Visibility of ATM from Gaming Room

Located in main entrance. A planter with a plastic bamboo arrangement was placed to obscure the vision of the ATM machine. Notwithstanding, ATM #13 (on upper level) had vision of the ATM through the plastic bamboo arrangement.

Distance of ATM from nearest pokie

18 paces

Visible posting of availability of Self-Exclusion facility

None

Number of Player Information Posters

Four on the top level. 5 on the bottom level.

Eating in Gaming Room

Yes. Snack menu posted. Open area to bistro

Coffee / Tea service in Gaming Room

Yes. Talker on bar states that "Coffee, tea and soft drinks are complimentary whilst playing gaming machines. Ask one of our friendly staff"

Visibility from Bistro Area

Although in the same space visibility is limited although pokies are clearly audible.

Kid's Play Area

No.

Do not leave children in vehicle signs/notices

Posted in both entrances.

General Comments

Opposite Centro Glen shopping centre.
The City of Monash adpoted a gaming policy in 2001. You can read this document here. On page 7 certain measures are stated "To ensure a safe environment for gaming activities and the provision of meaningful information for gamblers." This includes "Tea and coffee to be provided in an informal area adjacent to the gaming room/s, to encourage patrons to take a break from gaming activities."
The City of Monash also created a helpful web page.

17 May 2008 Inspection

'Cannot Win' talker signs

There was no sign on pokie #70. Signs on pokies 7-10 and 65-69 were on the top box. Signs on pokies 20, 21 and 24 were on the section between the top box and the egm. The sign on pokie #89 was at the very top of the EGM. Signs on pokies 2-4, 49, and 51 were placed well to the rear of the EGM. The talkers on pokie 50 was obscured by a pole. 22 signs were placed so that part of the sign intersected the animated reels. The balence were placed so high so as not to be visible from video play face.

Visibility of ATM from Gaming Room

The planter was no longer present. The ATM is visible from pokies 12 and 13. The ATM sceen displays the ALH brand. Problem gambling help brochures are placed atop the ATM.

Distance of ATM from nearest pokie

18 paces.

Visible posting of availability of Self-Exclusion facility

VCGR 'blue' sheet posted.

Number of Player Information Posters

1 poster on top level is in a corner and visible to a small section of the pokie room.

Eating in Gaming Room

Yes. Snack menu posted. Open area to bistro. 3 set of low tables and chairs were set up in the pokie room.

Coffee / Tea service in Gaming Room

Yes. Talker on bar states that "Coffee, tea and soft drinks are complimentary whilst playing gaming machines. Ask one of our friendly staff" remains.

External Clock on Wall?

Yes. Tatt's branded clock behind the cashier.

General Comments

9 posters in gaming area. The Tatt's 'Set A Limit" poster only visible when entering pokie area from TAB room. 1 poster promoted becoming a member. No posters observed for activities in the hotel that asked gamblers to patronise other parts of the hotel.