50 Poker Machines
2071-2091 Dandenong Road, Clayton 3168 Tel: 9544 8011
City of Monash.
Licensed to Tabcorp.
Hotel Website
2006 VCGR Community Benefit Statement 1st Return
2006 VCGR Community Benefit Statement 2nd Return
2005 VCGR Community Benefit Statement
VCGR determination December 2007

Pokie Loss History
2005/06 pokie losses were $6,337,775 at $105,630 per pokie
2006/07 pokie losses were $6,645,023 at $110,750 per pokie
2007/08 pokie losses were $6,750,932 at $135,019 per pokie
2008/09 pokie losses were $6,779,733 at $135,595 per pokie

Positive changes;
See 14 June 2008 inspection notes below.

22 March 2008 Inspection Notes:

'Cannot Win' talker signs
Pokie #4 and pokie #5 talkers were placed well to the rear. In all other instances, signs demonstrated best practice placement at video play face.

Visibility of ATM from Gaming Room
Yes. Visible through smoked glass

Distance of ATM from nearest pokie
15 paces. Placed in main entrance.

Visible posting of availability of Self-Exclusion facility
None. No Tabcorp brochure.

Number of Player Information Posters
Five.

Eating in Gaming Room
Yes. All day menu posted.

Coffee / Tea service in Gaming Room
Yes

Visibility from Bistro Area
Yes but around corner.

Kid's Play Area
Walk through main entrance then through bistro.

General Comments
A clock was erected over the bar.
Gaming room can be viewed from the car park through shutters.
The City of Monash adopted a gaming policy in 2001. You can read this document here. On page 7 certain measures are stated "To ensure a safe environment for gaming activities and the provision of meaningful information for gamblers." This includes "Tea and coffee to be provided in an informal area adjacent to the gaming room/s, to encourage patrons to take a break from gaming activities."
The City of Monash also created a helpful web page.

17 May 2008 Inspection Notes:

'Cannot Win' talker signs
Signs on pokies 4, 5, 11, 23, 29, 38, 46, 47, 49, and 50 were placed to the rear of the pokie. The sign on pokie #7 was on the top box. In all other instances, signs demonstrated best practice placement at video play face.

Visibility of ATM from Gaming Room
Yes. Visible to pokies 22-24.

Distance of ATM from nearest pokie
16 paces (inconsistency noted). No sticker on ATM. Card holder with Gambler's Help cards placed on top.

Visible posting of availability of Self-Exclusion facility
A paper sheet with the VCGR rules had been blue tacked to the wall.

Eating in Gaming Room
A P.A. announcement was made for hot food being available at the bar. "Come down and help yourself" or words to that effect. Watched people with food on serviette and drink gambling at their pokie.

Coffee / Tea service in Gaming Room
Yes. A lady walked around the pokie area, by the pokies themselves offering coffee to gamblers at their pokies.

External Clock on Wall
Yes. Behind cashier.

Posters in Pokie Room. Are there any that promote non-gaming activities in the hotel?
Poster - $42,566 jackpots won in this venue last month. 1 Schwarz poster. 2 x Let's Deal posters plus a board with lights around it. The posters stated that every Thursday @ 8PM "You could win up yo %500. Complimentary Food - Prizes to be given away." There was a Friday Night Fun and Games poster behind the cashier 6:30 to 9:30 PM " Members Jackpot $750. Prize Drawn every half hour. 7 x posters in back lit boxes promoting pokie games.
The venue uses Tabcorp "You Can Feel It" reserved signs that imply that the longer one gambles the closer one might feel to a jackpot.

14 June 2008 Inspection Notes:

'Cannot Win' talker signs
Signs that had been placed to the rear of the pokies as previously noted had now been moved to the front. The sign on pokie #7 remains on the top box.14 pokies had signs where placed intersected with the animated reels on the video face.

28 March 2009 Website Inspection

Website promotes attendance of children at this venue on the following pages:

• Kids Day - http://www.monashhotel.com.au/Family%20Bistro/Kids%20day
• Kids Parties - http://www.monashhotel.com.au/Family%20Bistro/Kids%20Parties
• Family Bistro - http://www.monashhotel.com.au/Family%20Bistro

The children's menu is reproduced below:

Kids Meals (for the under 12’s) 8.50
Cheese Burger
Fish Grilled (GF) or Fried
Pasta With Napoli
Chicken Skewers (GF)
Chicken Nuggets
All kids’ meals are served with chips & salad or vegetables
Includes a soft drink & dessert

6 April 2009 Inspection

Regulation 17 talker signs
The bottom of 11 signs touch the animated reels. Most at credit line or just above the animated reel. The sign on pokie #50 was to the rear of the pokie.

Sights and sounds of pokies in the eating area
Visible upon entry to the left.

Child play area
Yes. Chocolate Factory machine located between eating area and the pokies room.

Gambler's Help notice / cards in toilet
1 poster with cards

Posters on pokie area.
Sign promoting that $40, 674 had been won in the venue during the last month.
Lit poster for gaming room menu, Let's Deal plus play board, Friday night promotion for members, pokies, cash jackpots, Morning Melodies and Easter Eggstravaganza.