59 Poker Machines
655-667 Warrigal Road, Chadstone 3148 Tel: 9568 8004
City of Monash.
Licensed to Tattersall's.
Hotel Website
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement
VCGR determination December 2007 - decrease of 42 pokies

Application to increase from 59 to 80 pokies - a 35% increase.
Despite the 7 December cap imposed upon the number of pokies at the Matthew Flinders Taverner, application has been made for a further 21 pokies to be licensed to this venue.The councilors of City of Monash have unanimously voted to oppose this application. The City's response can be read by clicking here. The matter has been heard by the VCGR and is awaiting decision.

Pokie Loss History
2005/06 pokie losses were $17,993,928 at $171,371 per pokie
2006/07 pokie losses were $18,770,536 at $178,767 per pokie
2007/08 pokie losses were $16,443,341 at $278,701 per pokie
2008/09 pokie losses were $13,452,706 at $228,012 per pokie

9 April 2008 Inspection Notes:

'Cannot Win' talker signs
Placement on pokies 10, 12, 13, and 57 is opposite animated reels. Placement on pokies 55, 56, and 47-49 are placed high on the video box so as not to be visible when looking into the video play face. All other pokies' sign are placed even higher, on the top box so as not to be visible when looking into the video play face. The sign on pokie 17 is upside down.

Visibility of ATM from Gaming Room
In entrance to the gaming room and bistro to the right. Vision has been obscured by opaque glass. Gamblers' warning sign had been partially ripped off. There are no brochures or card holders. An out of date Venue Operators Code of practice, unsigned by the venue operator is on the wall next to the ATM.

Distance of ATM from nearest pokie
20 paces

Visible posting of availability of Self-Exclusion facility
None.
Poster advertising Matthews Flinders Hotel Auction. "Simply cash in your gaming ticket and receive equal dollar value in auction money".
Tatt's poster advising "Have Fun, Set a Limit" placed so visible when leaving bar.

Number of Player Information Posters
6 in three framed double sided locations. Thereby, the poster over the bar faces inwards to the bar.

Eating in Gaming Room
Yes. Snack menu in free standing clear plastic display on gaming room bar. "Available All Day"

Coffee / Tea service in Gaming Room
Yes. A woman gambler was observed drinking coffee at pokie #30.

Visibility from Bistro Area
Yes. Across the common entrance. Would be audible when automated doors open.

Kid's Play Area
Yes. Gaming room visible from kids' area across the bobby's bistro through clear glass walls.

Do not leave children in vehicle signs/notices
None in car park along Batesford Road. Two signs on one pole in back car park. None on fences. Signs were erected warning that car park was solely for use of hotel patrons. Signs on two gaming room doors.

General Comments
Website promotes "Hardwired Entertainment'.
The City of Monash adopted a gaming policy in 2001. You can read this document here. On page 7 certain measures are stated "To ensure a safe environment for gaming activities and the provision of meaningful information for gamblers." This includes "Tea and coffee to be provided in an informal area adjacent to the gaming room/s, to encourage patrons to take a break from gaming activities."
The City of Monash also created a helpful web page.

8 May 2008 Inspection Notes:

'Cannot Win' talker signs
Many signs still on top box.

Visibility of ATM
ATM area had been cleaned up. Notices on machine refreshed. Out of date operator sign had been removed from wall although the picture hanging nail remains.

General Comments
The graffiti has been cleaned from the "Pokies" sign pictured above although there is graffiti remaining on other parts of the hotel.Overwhelming majority of the large posters in gaming area promote further gaming rather than other activities available in the hotel.

17 May 2008 Inspection Notes:

'Cannot Win' talker signs
Pokies 29, 57 and 50 had no sign at all. 23 pokies had sign placed on the top box.

Visibility of ATM from Gaming Room
At night gamblers can see the colours and outline of the ATM through the opaque glass.

Distance of ATM from nearest pokie
20 paces

Visible posting of availability of Self-Exclusion facility
VCGR blue sheet posted which contains a paragraph about self-exclusion.

Posters in pokie room? Are there any that promote non-gambling activities in the hotel?
14 posters in lit boxes promoted more pokie gambling. 1 Tatt's poster "Set A Limit". 2 x Matty's Big Wheel Every Friday Night Between 9 and 11PM. There were 5 paper posters on the bar for other activities. These included a "White Winter Weekend", a Rock Paper Scissors event, Wired, and Karaoke. These activities occurred in the Tom Thumb Bar.
On the side of the bar away from the pokies, there was a freestanding A4 sheet in clear plastic promoting involvement with the Edge Community Fund.

Kid's Play Area
There were many families with children eating in the bistro and using the kids play area. While there were some parents in the play area, they were outnumbered by the children. The pokie room is clearly visible from the play area and bistro at night.
The video game area - Dave n' Busters was open. $12 bought unlimited play. The beer logo on the bar was covered by a party hat.

14 June 2008 Inspection Notes:

'Cannot Win' talker signs
The sign on Pokie 14 was upside down. Pokie 8 had no sign. 20 pokies had signs placed on the top box but at the precise margin between the top box and the pokie.

Posters in pokie room? Are there any that promote non-gambling activities in the hotel?
There has been a positive change in signage. The two large signs affixed to the rows of pokies most visible upon entry to the pokie room from the bistro promote other events in the Tom Thumb bar. Additionally, there were large posters advertising promotions called True Value Tuesday and Friday the 13th.

Eating in Gaming Room
A staff member was observed walking through the pokie room offering gamblers food while they were seated and gambling at their pokies

28 March 2009 Web Page Inspection

In October 2007, it was reported that traces of cocaine and amphetamines were found at this venue. Click here to read the full story.

Website promotes "Super Bobby's Playland" "endless fun for the little ones, more time to yourself" "Our new playroom is positioned next to the bistro area close to everything. So you can keep a keen eye on the kids at play whilst you indulge in a little bit of time to your self."

The children's menu is reproduced below:

KIDS MENU $8.50
ALL KIDS MEALS SERVED WITH CHIPS AND A GLASS SOFT DRINK

GRILLED CHICKEN TENDERS Gluten free
Served with rice and sweet plum sauce

MINI CHICKEN PARMIGIANA
Napoli sauce, ham and cheese served with chips.

HAWAIIAN PIZZA
Ham, pineapple and cheese

SPAGHETTI BOLOGNESE
Served with Chips

FISH AND CHIPS

CHICKEN NUGGETS
Served with Chips

CHEESE BURGER
Meat patti, cheese, lettuce, tomato and mayo

4 April 2009 Inspection Notes:

'Cannot Win' talker signs
Signs pokies 3, 4, 14, 15, 17, 22, 38, 45, 59. on top box. The sign on pokie #6 was folded back. The bottom of the signs appear to be lined up at or above the credit line.

Visibility of ATM from Gaming Room
The opaque glass around the ATM has a grey wall paper stuck to it that removes vision from the pokie room. There were no Gambler's Help cards on the ATM.

Number of posters in pokie area
6 double sided. One faces inwards to the bar.

External Clocks on walls
1

Visible posting of availability of Self-Exclusion facility
VCGR blue sheet posted which contains a paragraph about self-exclusion.

Gambler's Help notice/cards in toilet
2 posters but no cards. No poster or cards in Dave 'n' Busters toilet.

Posters in pokie room? Are there any that promote non-gambling activities in the hotel?
2 x platinum jackpots $4500 - $5000 plus a floor sign. $12.95 lunch. Jackpots $1900-$2000. Set A Limit. 2 x Easter Eggstravaganza - receive an entry from for every $20 spent in the venue excluding TAB, Bottle shop and the public bar. Functions at Tom Thumb. 2 x True Value Tuesday. 2 x win a Dell computer that requires entering the Tatts loyalty program. Sports betting
Ladies Tuesday promotion - Free nail polish, a massage, and a free alcoholic drink. Pink A4 sheet by cashier. Need to be in the pokie area.

Kid's Play Area
23 Children were playing in Dave 'n' Busters.

Commments
Lady served sausage roll while gambling at pokie #22. She continued to gamble.