103 Poker Machines
Cnr Canterbury & Heatherdale Roads, Ringwood 3134 Tel: 9874 7777
City of Maroondah.
Licensed to Tattersall's.
Hotel Website
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $9,942,077 at $96,525 per pokie
2006/07 pokie losses were $10,105,481 at $98,111 per pokie
2007/08 pokie losses were $9,976,201 at $96,856 per pokie
2008/09 pokie losses were $10,345,003 at $100,437 per pokie

24 March 2008 Inspection Notes:

'Cannot Win' talker signs
All signs placed so as not to be visible when looking into the animated spins on the video play face even if affixed to the main box. 74 were placed even higher, on the top box.

Visibility of ATM from Gaming Room
Yes. Visible from pokie #64 even though bottom of the ATM is screened by opaque glass. Top is visible.

Distance of ATM from nearest pokie
24 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
Seven

Eating in Gaming Room
Yes

Coffee / Tea service in Gaming Room
Yes. Gaming Room Snack Menu talker placed on bar counter. Also a glass case for food display. Pie heater also observed behind bar.

Visibility from Bistro Area
No. Called Manhattan Feast.

Kid's Play Area
No. Kids Eat Free Friday.

Do not leave children in vehicle signs/notices
Not tallied.

General Comments
Hotel was under construction.

29 October 2008 Inspection Notes:

Regulation 17 player information talker signs
No signs were placed above the credit line. On 11 pokies part of the sign intersected with the animated reels. The balence was placed so that the bottom of the sign was against the credit line.

Visibility of ATM from pokie room
Yes. An opaque glass screen shields the body of the ATM machine from pokie room vision. However the lit ATM display atop the ATM is entirely above this screeen and visible to a large part of the pokie room.
There is a further ATM installed in the Sports Bar situated in the rear of the venue. There are no gambling notices on this ATM. If the venue proprietor was concerned as to cash needs of patrons, then one machine would have sufficed.

Visible posting of availability of Self-Exclusion facility
None.

Number of Player Information Posters
10. Placed high on walls which impedes visibility.

Visible and audible in eating areas
Bistro is located on other side of entrance. Eating in Gaming area. Bar snack menu on bar.

Coffee / Tea service in Gaming Room
Yes. Not complimentary.

Clock on wall
Yes.

Gambler's Help notice/cards in toilet
Poster and cards installed in both pokie room toilets.

Posters in gaming room
$54,106 won in Jackpots poster. 6 narrow lit posters. 3 x large lit posters. 1 x floor display. All promote gambling. There were 3 posters for Timeout Thursday with 1 behind the bar.

Comments
Signs were placed to promote bringing children into the venue for discounted food. Monday night is family night. 5 for $50. Offer is for either 1 adult and 4 kids or 2 adults and 3 kids. A poster in the pokies room promoted this offer. In the entrance to the bistro, children's meals were $12 while adults meals were either $20 or $22.
Kids are encouraged on the venue's web site to join their Kid's Club.
To the right is a video of the eating area web page for this venue showing promotions aimed at luring families with children.

In February 2009 it was reported that drivers recorded a blood-alcohol reading of more than .05 after a night out at Ringwood’s Manhattan Hotel, more than any Melbourne venue outside Crown Casino and Telstra Dome. Click here to read the full story.