40 Poker Machines
841 Moggill Rd. Kenmore, 4069 Tel: 3378 0777
City of Brisbane. Ward of Pullenvale
Hotel Website
Hotel Liquor License

5 March 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
3 signs. Cards by coffee station. Sign on the bar promoting the note changer.

Visibility of ATM from Pokie room.
The ATM is located in the bistro near the entrance to the pokie room. Although the ATM itself is not visible; there is a sign visible in the pokie room with the letters "ATM" and an arrow pointing to the location of the ATM. This is in the transition area between the pokies room and the eating room.

Distance of ATM from nearest pokie
16 paces.

Responsible gambling posters or cards near ATM
Poster and cards near ATM.

Visible posting of availability of Self-Exclusion facility
Nothing other than the gamble responsibly posters.

Clocks on walls
2. 1 behind the bar. 1 in corner near staff only room.

Coffee / Tea service in Pokie Room
Yes. Complimentary.

Pokie sounds and vision into bistro area.
There is a neon sign over the pokie room entrance in the bistro that says "Emerald Mine Gaming Lounge". This entrance is surrounded by a faux mining decoration similar to what children might see at an amusement park ride.
In the eating area itself there were 2 x KENO displays plus a large sign at a KENO counter.

Kid's Play Area and promotion
"Kids are also well catered for with a great kids playroom with a whopping 8 playstations and a designated kids menu for 2 to 12 year olds.". Kids Eat Free on Sunday Night and Kids Under 12 Menu promoted on 2 posters. 1 in the pokies room. 1 in the lounge.

Gambler's Help notice/cards in toilet
Card by hand towels. Nothing in either the eating area toilet nor the sports bar toilet.

Description of Talker signs on the pokies
5 x Food. 5 x opening hours. This was about 10AM opening. Promoted that coffee would be ready at 10AM. 7 x membership. 1 for Gone Fishing promotion with an alcohol sponsor.

Posters in Pokie Room that promote non-gambling activities available in the venue
2 compliance posters. 4 posters for food. Cash Magnet display at the end of one bank of pokies. 2 x Cash Magnet posters in sports bar.

General Comments.
Pokie room is dark. Natural light from bistro entrance or entrance off sports bar.
This pokie venue is located in a shopping area. It is close to a free standing McDonalds. A sign promoting pokies is placed close to the McDonalds.

531 MarchJuly 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
3 signs. Cards by coffee station. Sign on the bar promoting the noteCoffee changer.Visibilitystation ofhad ATMpamphlets, fromposter Pokieand room.cards
The ATM is located in the bistro near the entrance to the pokieCashier room.- Althoughcards theon ATMnearby itselfcigarette ismachine. notNo visible;posters thereon iscounter abut signon visiblewall innear thecigarette pokiemachine. roomPoster withbehind the letters "ATM" and an arrowTV pointingmonitor to the locationleft of the ATM.bar.
1 Thischange ismachine inhad theno transitionposter areaor betweencards theand pokiesthe roomother andhad thea eatingposter room.only.

DistanceVisibility of ATM from nearestPokie pokieroom16 paces..
Responsible gamblingATM postersis orin cardsbistro near ATMPosterpokie androom cardsentrance. nearSign ATM.Visiblepainted postingon oflounge availabilityarea ofwall Self-Exclusionvisible facilityNothingin otherpokies thanroom thehas gamble"ATM" responsiblyand posters.a directional arrow.

Clocks on walls
2. 1 behind the bar. 1 in corner near staff only room.

Coffee / Tea service in Pokie Room
Yes.Next Complimentary.to pokie #14.

Pokie sounds and vision into bistro area.
There is a neon sign over the pokie room entrance in the bistro that says "Emerald Mine Gaming Lounge". This entrance is surrounded by a faux mining decoration similar to what children might see at an amusement park ride.In the eating area itself there were 2 x KENO displays plus a large sign atLounge" aas KENOpictured counter.(right)Kid's Play Area and promotion"Kids are also well catered for with a great kids playroom with a whopping 8 playstations and a designated kids menu for 2 to 12 year olds.". Kids Eat Free on Sunday Night and Kids Under 12 Menu promoted on 2 posters. 1 in the pokies room. 1 in the lounge.

Gambler's Help notice/cards in toilet
Card by hand towels. Nothing in eithertoilet thenear eatingbistro areanor toilet norin thepokie sportsroom bar(empty toilet.card holder)

Description of Talker signs on the pokies
5 x Food. 56 x opening hours. This was about 10AM opening. Promoted that coffeefriends wouldwith bebenefits. ready1 atx 10AM.hours. 72 x membership.food 1discounts for Gone Fishing promotion with an alcohol sponsor.membership.

Posters in Pokie Room that promote non-gambling activities available in the venue
1 x digital lit cash magnet poster. 2 compliancex posters.KENO. 4Schnitzel postersx for3 food.(??). CashGamblerr's MagnetHelpline displayposter atis thelocated endnext ofto oneWe;ll bankhave ofyour pokies.coffee 2ready xnew Cashhours Magnetposter.
Behind postersbar inwas sportsa bar.photocopy sheet showing the cahs magnet jackpots won, the venues and the amounts.

General Comments.
Pokie room is dark. Natural light from bistro entrance or entranceThe offshopping sportsarea bar.Thiswhere pokiethe venueKenmore is located in a shoppinghas area.an ItIGA isand closea toSam's aWarehouse.
2 freex standingposters McDonalds.for Afood signshows promotingdaily pokiesspecials iswith placeddiscounts closeavailable to the McDonalds.members.