40 Poker Machines
841 Moggill Rd. Kenmore, 4069 Tel: 3378 0777
City of Brisbane. Ward of Pullenvale
Hotel Website
Hotel Liquor License

5 March 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
3 signs. Cards by coffee station. Sign on the bar promoting the note changer.

Visibility of ATM from Pokie room.
The ATM is located in the bistro near the entrance to the pokie room. Although the ATM itself is not visible; there is a sign visible in the pokie room with the letters "ATM" and an arrow pointing to the location of the ATM. This is in the transition area between the pokies room and the eating room.

Distance of ATM from nearest pokie
16 paces.

Responsible gambling posters or cards near ATM
Poster and cards near ATM.

Visible posting of availability of Self-Exclusion facility
Nothing other than the gamble responsibly posters.

Clocks on walls
2. 1 behind the bar. 1 in corner near staff only room.

Coffee / Tea service in Pokie Room
Yes. Complimentary.

Pokie sounds and vision into bistro area.
There is a neon sign over the pokie room entrance in the bistro that says "Emerald Mine Gaming Lounge". This entrance is surrounded by a faux mining decoration similar to what children might see at an amusement park ride.
In the eating area itself there were 2 x KENO displays plus a large sign at a KENO counter.

Kid's Play Area and promotion
"Kids are also well catered for with a great kids playroom with a whopping 8 playstations and a designated kids menu for 2 to 12 year olds.". Kids Eat Free on Sunday Night and Kids Under 12 Menu promoted on 2 posters. 1 in the pokies room. 1 in the lounge.

Gambler's Help notice/cards in toilet
Card by hand towels. Nothing in either the eating area toilet nor the sports bar toilet.

Description of Talker signs on the pokies
5 x Food. 5 x opening hours. This was about 10AM opening. Promoted that coffee would be ready at 10AM. 7 x membership. 1 for Gone Fishing promotion with an alcohol sponsor.

Posters in Pokie Room that promote non-gambling activities available in the venue
2 compliance posters. 4 posters for food. Cash Magnet display at the end of one bank of pokies. 2 x Cash Magnet posters in sports bar.

General Comments.
Pokie room is dark. Natural light from bistro entrance or entrance off sports bar.
This pokie venue is located in a shopping area. It is close to a free standing McDonalds. A sign promoting pokies is placed close to the McDonalds.

31 July 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
Coffee station had pamphlets, poster and cards
Cashier - cards on nearby cigarette machine. No posters on counter but on wall near cigarette machine. Poster behind the TV monitor to the left of the bar.
1 change machine had no poster or cards and the other had a poster only.

Visibility of ATM from Pokie room.
ATM is in bistro near pokie room entrance. Sign painted on lounge area wall visible in pokies room has "ATM" and a directional arrow.

Clocks on walls
2.

Coffee / Tea service in Pokie Room
Next to pokie #14.

Pokie sounds and vision into bistro area.
There is a neon sign over the pokie room entrance in the bistro that says "Emerald Mine Gaming Lounge" as pictured (right)

Gambler's Help notice/cards in toilet
Nothing in toilet near bistro nor toilet in pokie room (empty card holder)

Description of Talker signs on the pokies
6 x friends with benefits. 1 x hours. 2 x food discounts for membership.

Posters in Pokie Room that promote non-gambling activities available in the venue
1 x digital lit cash magnet poster. 2 x KENO. Schnitzel x 3 (??). Gamblerr's Helpline poster is located next to We;ll have your coffee ready new hours poster.
Behind bar was a photocopy sheet showing the cahs magnet jackpots won, the venues and the amounts.

General Comments.
The shopping area where the Kenmore is located has an IGA and a Sam's Warehouse.
2 x posters for food shows daily specials with discounts available to members.