75 Poker Machines
6 Mt Dandenong Road, East Ringwood 3135 Tel: 9870 6021
City of Maroondah.
Licensed to Tattersall's.
Hotel Website
2006 VCGR Community Benefit Statement 1st Report
2006 VCGR Community Benefit Statement 2nd Report
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $7,240,302 at $96,537 per pokie
2006/07 pokie losses were $7,764,493 at $103,527 per pokie
2007/08 pokie losses were $7,636,300 at $101,821 per pokie
2008/09 pokie losses were $7,264,674 at $96,862 per pokie

24 March 2008 Inspection Notes:

'Cannot Win' talker signs
8 were placed too high so as not to be visible from video play face. 2 were placed too low. Pokie #55 had no sign. The sign on Pokie #23 was placed too high and obscured by a post.

Visibility of ATM from Gaming Room
No. Located in entrance.

Distance of ATM from nearest pokie
16 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
5

Eating in Gaming Room
Yes. Fisherman's Basket, Daisey's Central Basket and Sweet Chili were available from 11:30- 2 and 5:30-8. Snack menu was available from 9AM to 5AM daily.

Coffee / Tea service in Gaming Room
Yes

Visibility from Bistro Area
While domed bistro was on the right of the entrance and segregated, the only entrance is as pictured. This entrance goes straight into a large entrance to the gaming room which is shielded by automated doors with smoked glass

Kid's Play Area
Yes. Shrek 3 show scheduled

Do not leave children in vehicle signs/notices
Not in car park but prominent in entrance.

General Comments
Website promotes that "EFTPOS Facilities now available over the Bar" and has"School Holiday Fun" section.
I was approached by gaming room staff and asked what I was doing. I told them I was checking things out and asked if I was causing a problem. Told 'No'.

30 October 2008 Inspection Notes:

Regulation 17 player information talker on each pokie
Pokie # 65 had no sign. The signs on pokies 3,6,22, 24 and 32 were affixed to the top box. The balence were set so that the bottom of the sign was opposite the credit line.

Visible posting of availability of Self-Exclusion facility
None.

Number of Player Information Posters
5

Eating in Gaming Room
Yes. Snack menu.

Coffee / Tea service in Gaming Room
Not complimentary.

External Clock on Walls
Yes. Behind cashier.

Visibility from Bistro Area
Limited other than when entering bistro. Wide open shared entrance.

Kid's Play Area and promotion
Yes. Coin operated games of chance with a reward installed; Win n' Grin, A Winner Every Time, Chocoholic plus three other video games.

Gambler's Help notice/cards in toilet
Notice but no cards.

Posters in Gaming Room that promote non-gambling activities available in the venue?
9 posters included 2 that advertised joining as a member. 1 x Set A limit which was placed in a back corner. Wheel of Fortune. Ask staff about Xmas functions.The poster most visible upon entry is Win Cash for Christmas. A $20,000 jackpot through Tattersall's.

27 March 2009 - Web Site Comments:

The home page of this venue's web site promotes:

** Win an Awesome Kids Prize Every Week, to the value of 100 DOLLARS!**Every Thursday Night (Kids Night)
Purchase any kids meal and receive one entry per meal into the draw.
Drawn at 7:30pm Every Thursday.

The Garden Palms Bistro web page promotes:

Here at the Garden Palms Bistro at Daisey's Hotel, we offer a wide selection of dining optionsfor the whole family.
We can cater for large groups &arrange kids party's.
We have a huge playground for the kids, and a large beer garden for those hot summer days.

In a Herald Sun article in November 2007 the children's menu was praised for offering a grilled chicken salad choice on their children's menu. This choice is still offered:
Kids Menu – includes soft drink 7.50
Fish and Chips
Chicken Nuggets and Chips
Chicken Schnitzel and Chips
Spaghetti Bolognaise
Calamari and Chips
Tortellini Carbonara
Roast of the Day
Ham and Pineapple Pizza with Chips
Grilled Chicken Salad