56 Poker Machines
Cnr Barry Road & Maffra Street, Coolaroo 3048 Tel: 9309 3211
City of Hume.
Licensed to Tattersall's.
Hotel Website
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement
VCGR determination December 2007

Pokie Loss History
2005/06 pokie losses were $6,967,940 at $116,132 per pokie
2006/07 pokie losses were $6,965,220 at $116,087 per pokie
2007/08 pokie losses were $7,040,649 at $125,726 per pokie
2008/09 pokie losses were $7,372,420 at $131,650 per pokie

26 March 2008 Inspection Notes:

'Cannot Win' talker signs
All placed on top box so as not to be visible when looking into the video play face.

Visibility of ATM from Gaming Room
Yes. A wooden screen was built, however, the letters "ATM" and an arrow are written upon it making the installation clearly visible for gamblers at their pokies.

Distance of ATM from nearest pokie
33 paces

Visible posting of availability of Self-Exclusion facility
ALH brochure which contains reference to self exclusion facilities on cashier counter.

Number of Player Information Posters
4

Eating in Gaming Room
Yes

Coffee / Tea service in Gaming Room
Yes. The lounge section is only separated by a post. Observed people being served. The serving staff member declined payment when it was offered.

Visibility from Bistro Area
Bistro and gaming room share the same entrance. A part of the bistro entrance is a wood and glass wall. However, most of the seats in bistro area have no visibility to the gaming area

Kid's Play Area
No.

Do not leave children in vehicle signs/notices
Located in main entrance.

6 August 2008 Inspection Notes:

Pokie talker signs
Showing improvement, no signs were on top box. All signs located so that part of the sign was placed against the credit line although not against the animated reels.

Visibility of ATM from Gaming Room
Yes. A wooden screen was built, however, the letters "ATM" and an arrow are written upon it making the installation clearly visible for gamblers at their pokies.

Number of Player Information Posters
5. 1 old poster remains. Posters attached to pillars that intrude at right angles into the pokies room thereby reducing visibility.

Information Brochures
Placed on counter near cashier. Not in a visibility enhancing holder.

Eating in Gaming Room
Yes. Snack menu - available all day - freestanding display on bar.Coffee / Tea service in Gaming Room
The lounge section, separated by a post encourages further gambling through 2 KENO monitors and no division to pokie room.

External Clocks on Walls
None observed.

Kid's precautions
Once inside the venue there are no signs indicating that minors are prohibited in the pokie room lounge area. In the transitional space between the lounge and pokie room there is a small sign.

Posters in Gaming Room that promote non-gambling activities available in the venue?
Hot Tips sign (Gambling Awareness Week) displayed upon entry, sign about payout rules, and Alfie Boyz Game Show coming on 12 August 2008 could be considered non-gaming. All other signs promote pokies or KENO. Jackpots $2,500 - $3,000.

General Comments
Watched one woman simultaneously playing 2 machines.
Noted on 21 September that web site promotes children play area with the following note: "Our new playroom is positioned next to the bistro. The playroom allows the grown ups to have their meal while the children have fun, all the while visible from the bistro area." This seems to be a step backwards from previous warnings placed on these plays areas which required adult supervision of children.

10 November 2009 Inspection Notes:

Regulation 17 player information talker signs
There were no signs on pokies #28 and #19. Others line up with top of animated reels or above.

Location of ATM
ATM itself is not visible but partition impeding visibility has sign on it "ATM" with an arrow.

Visible posting of availability of Self-Exclusion facility
1 x card holder with cards. Membership pamphlet at cashier along with gambling control pamphlets.

Number of Player Information Posters
4

Visibility from Bistro Area
Entry from main entrance is through lounge area adjacent to the pokie area. 2 x KENO monitors in eating area. 1 is right above the child play area. Large Coolaroo "Kids' Club" display in dining area.
When entering from car park, pokies room visible through clear glass window door.

Kids Area
Yes. Stacker and Win 'n' Grin machines installed.

Gambler's Help Notice/Cards in Toilet
2 x posters. 2 x card holders. Both empty.

Posters in gaming room
Small "We can Help" poster upo exit to car park and by cashier. Co-sponsored by Banyule. Terrific Tuesdays with Alfie Boy 1Pm -2:30, Prizes to be won. 2 x membership in entrance to pokies area. In lunge - 1 x members and this month's members prize draw. Keno. Chocoholic machine. No prohibition for children into this area. 2 x KENO. 1¢ jackpots. Cash Express. 2 x Showcase. Gold Jackpots.

PID Observations
#7 5¢ Geisha. RTP 89.87 Jackpot 2.00 8.71 games.

Observations
Children present in lounge next to pokies room at 5:58PM. See picture as to open nature of this area.
Offers promotional tie in with Woolworths. See roadside signs.



kids menu – 14 years and under 8.00
(Includes a soft drink or orange juice)
Chicken nuggets Chicken schnitzel Roast of the Day Fish and chips Hawaiian Pizza
Chicken Parmigiana Lasagne
All meals available with chips or vegetables