40 Poker Machines
Corner Kingston & Loganlea Roads Waterford 4133 Tel: 3200 5322
Logan City.
Hotel Website
Hotel Liquor License

3 December 2008 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
1. Near cashier.

Visibility of ATM from Pokie room.
No. In main bistro entrance.

Distance of ATM from nearest pokie
21 paces.

Responsible gambling posters or cards near ATM
Not recorded.

Visible posting of availability of Self-Exclusion facility
None.

Clocks on walls
Not recorded.

Coffee / Tea service in Pokie Room
Not recorded.

Pokie sounds and vision into bistro area.
Yes. Total width of the pokie area visible in bistro as if patrons were in the same room.
2 x KENO screens in bistro. Every table in Lounge had KENO table talkers.
See picture to the right downloaded from the venue's web site.

Kid's Play Area and promotion
Venue website promotes:
"Kids are also well catered for with a great kids playroom with Playstations,
Xboxes, kids playground and a designated kids menu for 2 to 12 year olds."
Venue has indoor and outdoor play areas. Outdoor play area is located next to rubbish storage.
"Become A Member to Win" poster at entrance to the indoor playroom.
Kids Eat Free A4 poster in pokies room entrance.

Gambler's Help notice/cards in toilet
Poster by hand dryer. No cards. 3 x posters promoting membership upn exit from toilets. 1 x poster promoting meals.

Description of Talker signs on the pokies
Except for 2 x 'What's On' talkers all the pokie talkers promote membership.

Posters in Pokie Room that promote non-gambling activities available in the venue
10x poster locations for KENO plus a floor display. Aisle end for Cash Magnet plus 1 poster on wall. Also What's On poster.

General Comments.
Observed gambler playing pokies #32 and #33 simultaneously. Gambler had a hand on each pokie and pressing buttons at same time.

In October 2008, The Logan City Council resolved as follows:
1 That, given the prevalence of problem gambling in Logan, Council does not support any increase in the number of electronic gaming machines in Logan
or an extension to the hours of operation of electronic gaming machine venues in Logan.
2. That the Deputy Chief Executive Officer - Community & Customer Services be requested to provide a report to a future Community, Sport & Customer
Services Committee meeting detailing how Council can best implement the policy as outlined in Clause 1 above, relating to the number of electronic gambling machines. This report is to include details of all policies, local laws, and all other instruments relevant to local government that could be used to strengthen Council's policy as outlined in Clause 1 above relating to the number of electronic gaming machines.

Venue web site promotes the offer of bikini girls from 4-7 PM on Fridays.

This venue is the subject of a PokieAct.org blog on 9 December 2008. Click here to read the blog.

30 July 2009 Inspection Notes:

Gambling Helpline or other responsible gambling posters or cards
Cards and pamphlets at coffee station. Nothing by change machine. This could be explained because change machine is near coffee station. Usual poster with cards at cashier togther with Helpline poster. Added to this is a photocopy of cash jackpots won at various venues with the wins at the Club Hotel Waterford highlighted.

Clocks on walls
1 clock. LED behind bar.

Coffee / Tea service in Pokie Room
Yes.

Pokie sounds and vision into bistro area.
As before. Wooden screen otherwise pokie vision and sounds open to bistro, particularly line-up area for food. The food service area is about 12 paces from pokie area. Very large KENO TV monitor in eating area.

Kid's Play Area and promotion
Yes. Children inside not visible from part of bistro and nearly all of lounge area.

Gambler's Help notice/cards in toilet
Poster but no cards. Nothing in TAB toilet. Nothing in lounge bar near the pokie room.

Description of Talker signs on the pokies
5 x become a member TO WIN CASH talker. 1 x food.

Posters in Pokie Room that promote non-gambling activities available in the venue
2 x become a member TO WIN CASH. 2 x Cash Magnet digital display. 2 x members draw when entering from TAB.
1 x WIN CASH when exiting toilet and 1 X food.

General Comments.

1. At 6:07 observed child inside the pokie area with an adult. The child talked to a woman who was sitting in front of a pokie. The child then climbed up on a chair in front of a pokie. The adult man and woman then left with the child. I did not observe any staff member come up to these people to remove the child from the pokie room.
2. Watched adult man come in with young boy, presumably father and son. Father left child unattended and unsupervised in play area playing video games. Father returned to area in bistro where he could look into play area.
3. Elderly couple came in with two children. Children left in play area. "Grandma" went into pokie area and inserted $10 in pokie #16. "Grandpa" sat at table with no vision of play area where the two children played unsupervised. Grandma lost her $10 and went to another pokie and inserted another $10. Child came back. Grandpa went into pokie room to get Grandma from the pokies.

All of these incidents occurred without any observed intervention from pokie room staff.