45 Poker Machines
848 Burwood Highway, Ferntree Gully 3156 Tel: 9758 7446
City of Knox.
Licensed to Tabcorp.
Hotel Website
ALE 2008 Property Valuation - $7,380,000
2006 VCGR Community Benefit Statement
2005 VCGR Community Benefit Statement

Pokie Loss History
2005/06 pokie losses were $5,031,239 at $111,805 per pokie
2006/07 pokie losses were $5,367,318 at $119,274 per pokie
2007/08 pokie losses were $5,490,737 at $122,016 per pokie
2008/09 pokie losses were $5,932,784 at $131,840 per pokie

23 March 2008 Inspection Notes:

'Cannot Win' talker signs
3 were placed too high so as not to be visible from video play face. 1 missing altogether.

Visibility of ATM from Gaming Room
Yes. Located in Burwood Highway main entrance.

Distance of ATM from nearest pokie
11 paces

Visible posting of availability of Self-Exclusion facility
None

Number of Player Information Posters
4

Eating in Gaming Room
No.

Coffee / Tea service in Gaming Room
No. Water only.

Visibility from Bistro Area
Limited.

Kid's Play Area
Located at far end of bistro called "Sam's".

Do not leave children in vehicle signs/notices
Posted in main entrance Also on fence in car park entry.

General Comments
Trades between 8AM to 4AM.
Poster in main entrance promotes "Monday Movie Night" showing Toy Story. Kids Eat Free. "Enjoy dinner while the kids watch a movie". Does this imply that one can also gamble? Kids eat free offer free only with adult meal purchase.

13 March 2009 Inspection Notes:

Regulation 17 talker signs
Bottom edge of signs was placed between the credit line and the animated reels.

Visibility of ATM from Gaming Room
Located in Burwood Highway main entrance. Visibility not checked.

Distance of ATM from nearest pokie
9 paces

Visible posting of availability of Self-Exclusion facility
None. Hot Tips A4 talker near cashier. Helpline telephone number notice behind the cashier.

Number of Player Information Posters
4

Eating in Gaming Room
Yes. Hot food on bar. Gamblers were observed going to the bar, helping themselves and returning to their pokies to gamble.

Coffee / Tea service in Gaming Room
Yes. Not complimentary.

External clock in pokies area
1 at the exit.

Visibility from Bistro Area
Upon entry, in lounge section and when getting served. Limited vision where patrons would sit.

Kid's Play Area
Visible to passing traffic as located in corner pictured above. 2 x video games. "Cool Age" coin operated game. Owing to solid part of the wall, can not see children in the play area unless close by or in the area.

Gambler's Help notic/cards in toilet
Poster and cards. Plus a Join Tabaret Rewards sticker.

Posters in pokie area
Wild Panda, Rapid Fire and Jackpot all promote pokie products. 2 x Huey promotional posters plus large floor display. Uses You Can Feel It reserved signs.
There were a number of small posters (A4 size) in the entry. Amongst these notices was "Wild Wednesdays" where Kids Eat Free. Also a notice for Kid's Parties and entertainers at the venue.

General Comments
Promotion for the Monday Night movie was not observed.